Diana Rankin
Diana has a Human Resources degree and Associate in Management qualification through the Graduate School of Business (UCT). Diana has developed training courses and workshops using DISC methodology. Diana is radically passionate about many things…especially colour, fabrics, perfumes, cosmetics, gardening, health, spicy food, sushi, the East, shopping…and books, lots of books.
OK. You’ve mastered maintaining a sunny disposition most of the time. But how do you deal with those around you with negative or neutral attitudes?
“It’s really a matter of determining how much it bothers you,” said Pam Wyess, outlining a five-step process for those attending Human Resource Development’s course on “The Choice Is Yours: An […]
Due to the naure of our business we have had the priviledge of sitting in on many strategic meetings, performance discussions, training sessions, conflict mediation sessions and retrenchmant consultations.
One of our biggest learnings is that the the success or failure of such meetings is hugely dependent on the language that is used. This may […]
September 21, 2010 – 8:45 pm
Performance discussions are often totally avoided or are handled very badly. The reason being is that they can be the bearers of bad news and perceived as being highly confrontational. Many organisations struggle to follow through on their performance management systems because of this, leading to passivity, lack of accountability and poor performance standards. These […]
We often hear the comment:”where has all the time gone? I’ve got nothing done today!”
This appears to be a very real and common problem in the workplace. Some of the observations that have been made are:
• Employees struggle to prioritise the important tasks and then just tackle anything and everything that lands on their desks
• […]
Too often we observe that managers are over worked and stressed and when we dig deeper we see that they are struggling with the ‘art’ of delegating.
Delegation is often met with trepidation. There are many reasons why management don’t readily delegate:
• They are worried that the person won’t do the job as well as they […]
October 21, 2009 – 1:21 pm
When managers and employees are asked the question “do you enjoy your job?” these are some of the responses received:
“It’s ok , but I do not really have a choice, I have to earn a living to support my family”
“I just do what I am asked to do”
“I don’t really know, I have not really […]
Over the last few months I have been very involved in recruiting for various positions. This has been surprising considering the economic environment that we find ourselves in. During the process of screening CV’s and shortlisting the best candidates I have been faced with some concerning experiences that are not conducive to what I would […]
February 5, 2009 – 11:41 am
This week I came across a one liner in a book I am reading - “Remember, to know and not to do is really not to know” (Stephen Covey). This really stayed with me and struck me that we are living in a society where there are many training workshops we attend, books we read, […]
January 29, 2009 – 12:36 pm
“Let’s form a committee to create a task force to develop a team to determine the fastest way to deal with the problem“
As long as there is work there will be problems, big and small. It is worth spending time to understand your problem-solving style. By taking this time out you will become more effective […]
January 21, 2009 – 12:52 pm
Welcome to 2009!
A question I have asked many people in the last few weeks is “so what are your new years resolutions?” I am sure you can guess the most popular answers:
To lose weight and go to the gym
To make more money
What was interesting is that when I asked how they were going to achieve […]
