Diana Rankin
Diana has a Human Resources degree and Associate in Management qualification through the Graduate School of Business (UCT). Diana has developed training courses and workshops using DISC methodology. Diana is radically passionate about many things…especially colour, fabrics, perfumes, cosmetics, gardening, health, spicy food, sushi, the East, shopping…and books, lots of books.
November 19, 2008 – 12:44 pm
If you work in an organistaion, you’ve heard this complaint repeatedly. Leaders and managers say they want change and continuous improvements but their actions do not match their words. Leaders and managers have the power to create an organisation’s values, environment, culture and actions. It is critical to start taking the power away from the […]
October 30, 2008 – 1:43 pm
It’s been well documented that humour and laughter can reduce stress and provide many other benefits. And few areas of life are more stressful than the workplace. So, not surprisingly, it’s been found that office humour can be a stress-reliever, boosting morale, bringing people closer, and perhaps even warding off burnout. Unfortunately it can also […]
October 22, 2008 – 1:06 pm
Some people exude negativity!! They don’t like their jobs or they don’t like their company. Their bosses are always jerks and they are always treated unfairly. Every company has moaning minnies, you can best address their impact by avoiding negativity.
Tips for dealing with occasional negativity:
Listen to the employee or colleague’s complaints until you are certain […]
October 16, 2008 – 9:16 am
Do you often hear yourself saying “I do not have time to complete this project properly”, “I do not have time to go to gym”, “I do not have time to deal with this ineffective system”.
The key to time management is knowing ourselves, as we can’t actually “manage” time; all we can do is manage […]
October 1, 2008 – 8:13 am
When we get a call “please assist in the following discussion as I think it is going to get heated” it just reminds us that people typically avoid and dislike confrontation. Do you become silent, violent or fly away when you know that you should confront an issue? The more difficult issues that clients struggle […]
September 25, 2008 – 9:15 am
We often get approached by clients that they feel a particular employee has a bad attitude, isn’t meeting deadlines and/or isn’t completing projects accurately. When questioned on why this is taking place, the employee gives no plausible reason. On investigating further we often come across the following:
The deadlines had not been properly communicated and understood
The […]
September 18, 2008 – 1:18 pm
Looking for real management advice about people? Your goal is to create a work environment in which people are empowered, productive, contributing and happy. Don’t stunt them by limiting their tools or information.Trust them to do the right thing. Get out their way and watch them catch fire!
The following principles will enable both the people […]
September 2, 2008 – 1:13 pm
Your top performer hands you their letter of resignation! You either wish them well on their new job, take it very personally and become bitter “how could they leave me after all that I have done for them”, or you give them a counter offer.
From the outset it is important that you realise that the […]
August 25, 2008 – 11:31 am
It concerns me when I see staff give their heart and soul to their company. I have heard comments like “I have missed my son’s birthday for four years” or “I have missed my wedding anniversary” or “I landed up in hospital for a week due to my immune system being so low from stress”
We […]
We receive calls along the lines of….
Employee X isn’t up to scratch, I want them out of here
Nice and vague. The reason a lot of businesses get really frustrated with SA labour laws is that they believe them to be incredibly onerous, when in fact, they haven’t applied even the simple basics.
1. It hasn’t been […]
