OK. You’ve mastered maintaining a sunny disposition most of the time. But how do you deal with those around you with negative or neutral attitudes?
“It’s really a matter of determining how much it bothers you,” said Pam Wyess, outlining a five-step process for those attending Human Resource Development’s course on “The Choice Is Yours: An […]
September 21, 2010 – 8:45 pm
Performance discussions are often totally avoided or are handled very badly. The reason being is that they can be the bearers of bad news and perceived as being highly confrontational. Many organisations struggle to follow through on their performance management systems because of this, leading to passivity, lack of accountability and poor performance standards. These […]
We often hear the comment:”where has all the time gone? I’ve got nothing done today!”
This appears to be a very real and common problem in the workplace. Some of the observations that have been made are:
• Employees struggle to prioritise the important tasks and then just tackle anything and everything that lands on their desks
• […]
February 18, 2010 – 1:29 pm
Do you struggle with staff not making deadlines? Do people arrive late for meetings? Are cell phones answered during serious conversations or discussions on critical matters? Do staff arrive for meetings prepared and with good contributions to make? Do you have breaches of confidentiality at the office?
If the answer to this is NO, then read […]
January 11, 2010 – 2:55 pm
There is no doubt that last year was a real challenge for most managers. We wait with bated breath to see what 2010 brings but we’re experiencing a very definite air of expectation and hope. It is our wish that this year brings amazing things for you and your company.
For some, one of the major […]
October 21, 2009 – 1:21 pm
When managers and employees are asked the question “do you enjoy your job?” these are some of the responses received:
“It’s ok , but I do not really have a choice, I have to earn a living to support my family”
“I just do what I am asked to do”
“I don’t really know, I have not really […]
If there is a saying that I really dislike, it’s “if you want loyalty, get a dog”. I firmly believe that loyalty, like many other values, is part of one’s makeup, instilled as we grow up, the essence of a person.
The reason people seem to use this phrase is because they feel unfairly treated…that part […]
Sounds rather strange when said that way, but we come across managers who are putting out that message. And it’s a message that staff take really badly.
Stressful times call for extraordinary action rather than hiding behind closed doors hoping it will all go away. When managers sign up for management it involves a steep learning […]
When I was at school, my friends became really angry about the reduced study time we had for final exams - it had been halved from that given to the students in the previous year. Rather than mutter about it, I suggested we sign a petition and hand it to the headmaster. Everyone loudly agreed. […]
I’ve been privy to enough meetings, especially board meetings to see this in action - a point is raised, usually a curved ball, non-agenda item, aimed at one person sitting at the table or at that person’s department.
The person raising the issue is all too aware of “the power of the forum” and relies on […]
