Psychometric Assessments - Reports - www.hradvice.co.za
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Psychometric Assessments – Reports

Depending on application and organisational needs the following reports are available:

Personal Profile Analysis (PPA)

A personal description of the individual’s self-image, behaviour under pressure and adjustments made to perform the task successfully. Basic motivators and matters for consideration, such as negative stress and frustrations, if any, are indicated. The defined headings are:

Self Image

Work Mask

Pressure Profile

Stress Detection

Motivators

Management Audit

How will this person manage? The individual’s preferred management behaviour and style is described using these defined headings:

Managing & Motivating

Decision Making

Planning & Problem Solving

Communication

Administration

Developing Others

Sales Audit

This report covers an individual’s preferred Sales Style:

Opening & Communication

Closing

Customer Servicing

Presentation

Administration

Customer Service Audit

A commentary on internal and external customer service, covering:

Understanding Client Needs

Handling Criticism and Aggression

Responsiveness

Presentation and Communication Skills

Creativity and Problem Solving Skills

Goal Orientation

Possible Limitations in Servicing Clients

Customer Service Rating

Administration/Technical Audit

This report includes:

Meeting Information Needs / Service Orientation

Ensuring Quality and Accuracy

Organising Work Flow

Problem Solving

Meeting Deadlines and Time Management

Training Needs Analysis Audit

This report identifies the individuals’ shortfalls and provides a recommendation on possible training to increase potential

Behavioural Summary

Critical Training Needs

Potential Development Areas

How to More Effectively Manage This Person Audit

This report looks at areas to help manage and motivate employees, including:

Motivating

Communicating

Delegating

Developing

Supporting

Controlling

Strengths and Limitations Summary

This summary identifies the persons’ particular strengths and what their areas of development could be:

Special Strengths

Possible Limitations

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